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DnzHomeDesign Express Shipping Policy
At DnzHomeDesign, we pride ourselves on offering fast and reliable Express Shipping for all our metal décor items via FedEx, DHL, or UPS. Our goal is to ensure your orders arrive promptly and in perfect condition, no matter where you are in the world.

1. Carriers and Shipping Methods

  • We exclusively use FedEx, DHL, and UPS for express deliveries.
  • Currently, there are no alternative shipping options—every order is shipped Express to provide the quickest possible delivery.

2. Shipping Rates

  • Shipping costs vary by destination and will be calculated at checkout. Any extra fees specific to your region will be clearly displayed on the order screen.
  • We ship worldwide, including Europe, North America, Australia, and New Zealand.

3. Handling and Delivery Times

  • Handling Time: Please allow up to 4 business days for order processing and preparation.
  • Estimated Delivery Times:
    • Europe: 2–3 business days
    • North America: 2–4 business days
    • Australia & New Zealand: 5–8 business days

Please note that these are estimates and may vary slightly depending on your specific location and unforeseen delays.

4. Customs, Duties, and Taxes

  • All customs duties and import taxes are the responsibility of the buyer.
  • These fees are not included in our shipping charges and are typically collected by the carrier upon delivery.

5. Shipment Tracking

  • We provide a tracking number for every order once it is shipped.
  • You can track your package using the link or instructions provided in your shipping confirmation email.

6. Lost, Damaged, or Incorrect Packages

  • If your package is lost, damaged, or if you receive the wrong item, please contact us immediately at info@dnzhomedesign.com.
  • We will work closely with you and the shipping carrier to resolve the issue promptly.

7. Returns and Exchanges

  • If an item arrives damaged or incorrect, please reach out to us so we can assist with a replacement or provide the next steps.
  • Return shipping costs for any reason (including exchanges or returns) are the responsibility of the buyer unless otherwise agreed upon in writing.

8. Additional Notes

  • We do not charge extra shipping fees based on product size or dimensions for our metal décor pieces.
  • During peak seasons or holidays, delivery times may be longer than usual. We appreciate your patience during these periods.

Thank you for choosing DnzHomeDesign. We value your satisfaction and strive to deliver high-quality, stylish metal décor pieces as quickly as possible. If you have any questions or concerns about your order, feel free to reach out to us at info@dnzhomedesign.com.