FAQs
Welcome to our FAQ section! Here, we address common questions about custom orders, wholesale options, and more. If you need additional information, please feel free to contact DnzHomeDesign directly.
Custom and Personalized Orders
Yes, DnzHomeDesign specializes in custom-designed and custom-sized products tailored to your preferences. Whether you need a unique metal wall art with a personal engraving or a decor piece in a specific size or color, we’re here to help. Please reach out to us with your ideas, references, or specific measurements. We'll work closely with you to create a piece that complements your style and space perfectly.
Wholesale Availability
If you’re looking to place a larger order for resale or a commercial project, we offer wholesale pricing on select items. Please contact DnzHomeDesign in advance with the quantity, product details, and any customization requests. We’ll provide information on discounted pricing, lead times, and shipping options.
I’m Having Trouble Installing the Product
Most of our metal decor items are designed for easy installation with straightforward mounting hardware or hooks. However, if you find it challenging or need extra guidance, please let us know. DnzHomeDesign can provide additional instructions, pictures, and installation tips. Your satisfaction is important to us—don’t hesitate to reach out for support!
I Received a Damaged or Wrong Item. What Should I Do?
We sincerely apologize if you encountered a damaged or incorrect item. Please send us a message along with clear photos of the product and packaging. Our team will promptly review the situation and offer a resolution, whether that’s a replacement, refund, or another arrangement. At DnzHomeDesign, we’re committed to making things right and ensuring your experience is a positive one.
Additional Questions
Didn’t find the answer you’re looking for? Feel free to contact us directly at any time. We’ll be happy to assist and provide any information you need regarding our DnzHomeDesign products, shipping, or order details.